I was the kid who took apart his video game console to see how it worked. I got in trouble for it, but I always got them back together — when you know a broken one isn't getting replaced, you get careful fast. From there I became the family IT guy: my parents, my brothers, sister, half my aunts and uncles. Everything around me was something to learn on.
Public service is the family business. My mom taught special education for 25 years and my dad gave about the same to the City of Lake Worth, so when I ended up at Northwest ISD I already understood the stakes. Five years there as a systems engineer, keeping a fast-growth district running, where being down during a school day simply wasn't an option. I moved to the vendor side because I wanted to see what other organizations were up against — and because it let me serve a lot more of them at once.
Now I design networking, security, and collaboration solutions for schools, cities, and campuses as a Customer Solutions Architect at Red River, and I'm aiming to do that work nationally. What I'm best at is meeting people where their understanding stops and closing the distance from there.
When I'm not working there's a home lab that never quite gets finished, two dogs named Dax and Kira, long dinners with my partner and family, a stack of books and late night games with my friends,
Cisco Catalyst Center
Cisco Meraki
Juniper Mist
Aruba Central
Wi-Fi 7 / 6E / 6 - Design
5G / Private 5G
Cisco FTD / FMC
Palo Alto Panorama / SCM
MFA - DUO / Okta / Cyberark
CUCM
Webex Cloud Calling
Webex Contact Center
Microsoft Teams Calling
February 2022 - Present
Serve as a presales engineer aligned to a regional pool of sales representatives supporting SLED customers, with a strong focus on K-12 education.
Lead technical discovery sessions to understand current-state environments, business drivers, and future requirements.
Design and present scalable, secure infrastructure solutions spanning networking, wireless, collaboration, and cloud platforms.
Support cybersecurity initiatives, including network security architecture, access control, and secure connectivity solutions.
Translate customer requirements into solution architectures, diagrams, presentations and technical recommendations aligned with best practices and budget constraints.
Partner closely with account teams to support RFP responses, proposals, and customer presentations, acting as the trusted technical advisor.
Collaborate with internal delivery and professional services teams to ensure proposed solutions are deployable, supportable, and aligned with customer expectations.
October 2021 - February 2022
Advised K-12 districts on enterprise networking and wireless requirements, conducted current state assessments, and delivered actionable infrastructure recommendations and planning documentation.
May 2021 - October 2021
Serve as a presales engineer aligned to a regional pool of sales representatives supporting Commercial Enterprise customers.
August 2016 - May 2021
Served as a Systems Engineer supporting district-wide enterprise infrastructure and core IT services for a large K-12 environment.
Responsible for the design, administration, and operational support of virtualized compute, enterprise storage, identity platforms, cloud productivity services, and mission-critical applications used by staff and students.
Collaborated with cross-functional IT teams to ensure high availability, security, and scalability across on-premises and cloud systems.
Graduated 2017
Red River Engineer Rising Star — 2023
TCEA Technology Support Person of the Year — Finalist, 2020
TCEA Technology Support Person of the Year — Nominee, 2019